Client portals let you share a branded upload page with customers without exposing the full FileRise UI. Each portal points to a specific folder (and optional Source), with its own upload/download permissions, form, and branding.
Quick setup
- Go to Admin -> User Management -> Client Portals (Pro).
- Click Add portal.
- Set a slug and folder (required). Choose a source if you use Pro Sources.
- Enable Allow upload and/or Allow download.
- Click Save settings.
- Create a FileRise user for the client and grant folder access (see below).
- Share the portal URL shown in the portal card.
Portal URL and login
Portal links support two formats:
- Pretty path:
/portal/<slug>(recommended) - Query string:
/portal.html?slug=<slug>
If the user is not signed in, FileRise redirects to /portal-login.html and then back to the portal after login.
If you are behind a reverse proxy or subpath, make sure your public base URL is correct so portal links are shareable. See /docs/?page=reverse-proxy-and-subpath and FR_PUBLISHED_URL.
Access control (important)
Portals always require a FileRise user login. They do not create anonymous access.
You must create users and grant folder permissions for the portal to work:
- Create a user in Admin -> Manage users (or use a user group).
- Grant folder access in Admin -> Folder Access:
- For uploads: user needs upload permission.
- For downloads: user needs read (or read_own) permission.
Portal toggles and ACL both apply:
- Uploads require Allow upload and folder upload permission.
- Downloads require Allow download and folder read permission.
Core portal fields
Each portal has:
- Portal slug (required): becomes part of the URL.
- Display name: label shown in the admin list.
- Source (optional): select a Pro Source. Local is the default.
- Folder (required): upload/download target.
- Client email (optional): pre-fills the portal email field. It does not restrict access.
- Expires (optional): portal stops working after this date.
- Allow upload: enable uploads.
- Allow download: enable file listing and downloads.
Branding and instructions
Use these fields to customize the portal page:
- Portal title: shown at the top of the portal.
- Instructions: short text for the client (what to upload, deadlines, etc.).
- Accent color: UI highlight color (CSS hex).
- Footer text: small text at the bottom of the portal.
- Portal logo: upload a logo image (stored under
uploads/profile_pics).
Intake form
You can require a short form before uploads:
- Toggle Require info form before upload.
- Customize labels, defaults, visibility, and required flags.
- Use a preset (Legal, Tax, Order/RMA) to populate fields quickly.
Form submissions are saved and visible in the portal card:
- Load submissions shows recent entries.
- Export CSV downloads the submission list.
Submissions are stored under FR_PRO_BUNDLE_DIR/portals-submissions/<slug>/ (default: users/pro/portals-submissions/). Include this in backups if you need the form history.
Upload rules and limits
Optional per-portal limits:
- Max file size (MB)
- Allowed extensions (comma-separated, no dots)
- Max uploads per day
Notes:
- The daily limit is a simple per-browser guard, stored in localStorage. It is not IP-based.
- Leave limits empty or zero to use your global defaults.
Tips and troubleshooting
- Portal not found / expired: check the slug and expiration date.
- Uploads disabled: confirm Allow upload and folder upload permissions.
- Downloads missing: confirm Allow download and folder read permissions.
- Wrong link behind a proxy: set
FR_PUBLISHED_URLand use the pretty path. - Source disabled: only admins can access portals on a disabled source.
Related
- /docs/?page=acl-and-permissions
- /docs/?page=acl-recipes
- /docs/?page=sharing-and-public-links
- /docs/?page=reverse-proxy-and-subpath