Admin gotchas

Reference guides and how-tos for FileRise core and Pro.

Last updated Jan 19, 2026

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Common points of confusion for admins.

Pro not showing up

Confirm your license is saved in Admin -> FileRise Pro.
Confirm the Pro bundle is installed and readable.
Ensure your core version matches the Pro bundle version.

Updates expired

Pro keeps working on your current bundle.
Renew only if you want newer Pro bundles.

Upload problems

Check PHP upload size and post limits.
Verify the web server user can write to uploads/ and users/.

Instance IDs

12-month updates plans require Instance IDs at checkout.
Business licenses can add Instance IDs at /pro/instances.php.
Personal licenses require support to change Instance IDs.

/docs/?page=pro-license-activation
/docs/?page=instance-ids