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Logs and Diagnostics

Reference guides and how-tos for FileRise core and Pro.

Last updated Jan 18, 2026

This page lists where FileRise writes logs and what to collect when you need support.

Log locations (Docker image)

  • /var/www/metadata/log/error.log
  • /var/www/metadata/log/access.log
  • /var/www/users/fail2ban.log (failed login log)
  • /var/www/users/failed_logins.json (rate-limit metadata)

Stream logs to Docker

The Docker image can stream logs to stdout with LOG_STREAM:

  • error (default)
  • access
  • both
  • none

Examples:

docker logs -f filerise
docker exec -it filerise tail -f /var/www/metadata/log/error.log

Manual installs

For non-Docker setups, check your web server and PHP error logs:

  • Apache: error log and access log
  • Nginx: error log and access log
  • PHP-FPM: error log (if separate)

If you want FileRise-style log paths, point your web server logs to /var/www/metadata/log and ensure permissions are correct.

What to capture for support

  • FileRise version (footer or public/js/version.js)
  • Install method (Docker tag, release ZIP, or git)
  • Reverse proxy and subpath (if any)
  • Steps to reproduce
  • Error log lines around the event

Tips

  • Do not post secrets in logs or screenshots. Mask tokens and passwords.
  • For intermittent issues, keep a tail -f running and reproduce once.